Our jewelry specialists are always happy to answer your questions about Anjolee, our products, and our services. Here are five of the most frequently asked questions we receive from our customers:
Why buy from Anjolee?
Anjolee is one of the largest diamond jewelry manufacturers in the United States. Every item you see on the website is manufactured by Anjolee, which gives us the ability to custom tailor your selection to your exact specifications within a short time frame. We produce only high-end genuine diamond and gemstone jewelry and have a large selection of diamond bracelets, earrings, necklaces, rings, and bridal jewelry.
- We offer the best prices. Our customers have the opportunity to buy directly from Anjolee with prices below retail. We work on low margins in order to give you the best value, while maintaining the highest quality standards in the jewelry industry.
- Custom build your jewelry using our innovative customization process – Anjolee is the only jewelry website with a unique customization system which gives you the ability to custom-build all of our jewelry designs based on your taste and budget. We offer five types of precious metals, and most of our items come in several carat weights, diamond qualities and sizes.
- You get the highest quality jewelry – Buying from Anjolee ensures you get the best value possible. We employ the highest quality of manufacturing standards in the industry at manufacturer-direct pricing. Many of our products are exclusive designs that can only be found at Anjolee.
- We offer high resolution images and 360 rotations to show you the incredible detail of each item. Anjolee offers high resolution images and 360-degree views of all jewelry items on our website. View each item in white or yellow gold and click the 360 rotation button to see the item in extreme detail.
Anjolee’s mission is to provide customers with the highest quality of handcrafted, customized jewelry, using only the finest precious metals, natural diamonds, and gemstones. We believe in our craft, the quality product we manufacture, and the excellent service we provide to our customers. For more on the company’s story, visit About Anjolee.
What reassurances do I have buying from Anjolee?
Anjolee has been the leader in jewelry manufacturing for over 35 years, and our attention to detail and craftsmanship is of the highest quality. Because our jewelry is customizable by metal type, diamond quality and size or length, we are able to deliver an amazing product.
Anjolee has an A+ rating from the Better Business Bureau, and excellent ratings from BizRate and Bazaarvoice. Our reviews are from real customers that have placed orders with us.
Can I request a third party certificate and/or appraisal?
Yes – when placing an order, you may request third-party certification from the IGI (International Gemological Institute) or GIA (Gemologicial Institute of America).
- The IGI is an unbiased source that certifies completed pieces of diamond jewelry and is totally independent of all commercial sales organizations, nor do they trade in diamonds or precious stones.
- The GIA certifies loose diamonds and provides a GIA Diamond Grading Report that assesses a diamond for color, clarity, cut and carat weight.
How long does it take to receive my order?
Several factors determine the length of time it will take to receive your order. Typically, your item is manufactured and completed within four business days. From there, you will receive an email detailing your shipping time and estimated arrival date. All items are shipped Next Day delivery with either UPS or FedEx.
Do you offer a return policy?
Yes, Anjolee offers a return policy. We stand by the quality and design of our products, and provide a 30-Day Money Back Guarantee. If for any reason you are unsatisfied with your order, you may return it for a full refund as long as it is returned in its original, non-altered, unworn state.
Have more questions for us? Here’s how you can contact us.